| . | Provide the first consultation free, however brief, to a prospective new client. |
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| . | Accept an assignments only if we have sufficient experience and capacity to deliver. |
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| . | Negotiate fees and confirm it in a signed letter of engagement before starting professional work. |
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| . | Work only in the best interests of our client with no divided loyalties owed to anyone else. |
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| . | Ensure all work is carried out in an objective, impartial and independent manner. |
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| . | Invoice their fees regularly and not to allow significant fee arrears to build up. |
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| . | Cultivate high standard of professionalism with regular training, upgrades and research. |
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| . | Nurture ongoing communication and interaction with clients. |
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| . | Communicate in a professional manner with enquirers, clients and others. |
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| . | Respect client confidentiality as required by own regulator's rules. |
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